Meet Deryll and David--The Dynamic Duo That Directs MHA's Day-to-Day Operations

Updated: Oct 7, 2020

Deryll Durr and David Sterling are MHA's director of operations and director of field operations, respectively.

As Maxwell is now one of the (if not THE) largest home health and hospice consulting firms, there are a lot of moving parts. Deryll and David are the dynamic duo that keep the Maxwell ship moving at full speed. It's because of their commitment to our consultants and our mission that MHA has been able to keep up with the industry's demand for our services.

We are beyond thankful for D & D!

With that in mind, we wanted to feature both of them in this month's spotlight.

First, meet Deryll.

As director of operations, Deryll assists Maxwell's CEO, in concert with David, in managing the daily operations of MHA. Deryll works hand-in-hand with MHA's consultants to ensure they're equipped to best serve our clients while also ensuring their work satisfaction. In his time directing MHA's operations, Deryll has launched an MHA internal podcast to keep consultants around the country abreast of home office happenings and more.

Deryll brings more than 15 years of home health and hospice experience to his role at MHA. He specializes in healthcare software, implementations and analytics.

Prior to joining the MHA family in 2017, Deryll served as the enterprise software manager for a large home health and hospice provider. In his time there, he oversaw database setup, established and executed training to more than 800 employees and deployed Homecare Homebase (HCHB) to 36 individual branches. After Implementations, he became the lead for the HCHB business intelligence solution, ProClarity and later Tableau.

Deryll is a retired active duty with 23 years of service in the National Guard. He holds an associate's degree in liberal arts. In his free time, Deryll enjoys woodworking, gardening, grilling, eating Mexican food and spending time with his four children, eight grandchildren and dog Tater. (Pic below.)

To get to know Deryll a bit beyond his CV, check out our Q&A below:

Q: Why are you passionate about the work you do or home health and hospice care?

A: After I retired from the military in 2005, I went to work for a home health & hospice agency and really didn’t know what I was getting into. I quickly learned that this space is a very special place to work with very special people. I quickly became passionate about supporting nurses and therapists in doing what they do. When my grandmother started her decline and needed hospice, that is when I truly saw first hand how invaluable home health and hospice is. It's because of this belief that I relish my work supporting agencies and their field staff as they are asked to do more with less.

Q: What trends/challenges/opportunities do you see in the industry?

A: Data-driven decision making is essential now that PDGM is here. Home health agencies really need to ensure that current processes are assessed to ensure they are as efficient as possible.

*If you need PDGM help, feel free to submit a question to our PDGM hotline.


That brings us to the other half of the dynamic duo, David Sterling.

As director of field operations, David assists our CEO in managing MHA's daily operations and collaboration between departments. Additionally, he focuses on the development of our consultants’ knowledge, skillsets and the overall structure of client services.

With more than five years of Homecare Homebase consulting experience, David is an innovative and results-driven operations professional. He is an expert on implementation, system setup and payer-provider collaboration support. In past roles, he was consistently recognized as a top performer with an ability to affect change quickly and effectively. He is passionate about helping clients maximize their technology to achieve operational, regulatory, clinical and financial success.

David holds a bachelor's degree in business from Abilene Christian University. He loves the outdoors and is always looking for new outdoor activities to master.

Here's our Q&A with David:

Q: Why are you passionate about the work you do or home health and hospice care?

A: Home care is an essential and delicate component of healthcare and patients' lives. I am passionate about serving those who care for our loved ones so they are empowered and can ultimately provide better care for patients.

Q: What trends/challenges/opportunities do you see in the industry?

A: PDGM is upon us, and while change can be intimidating it is also an exciting opportunity to refine strengths and develop new ones as we pioneer through the changes. While the bar is continually being raised on expectations for providers, data is providing new insights. I look forward to seeing the new heights and creative solutions that technology and collaboration will have on the industry as well as those it directly impacts.

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