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October 31, 2019

During our recent PDGM Action Items webinar (you can find a link to that recording here), several attendees had questions around interpretive guidelines. CMS has provided more clarity and we wanted to make sure we relayed that information.

Here are some of the most relevant questions from CMS’s PDGM FAQ that relate best to our attendees’ questions:

FAQ: Ple...

July 28, 2019

*This article originally appeared in Tim Rowan's Home Care Tech Report. 

Six out of 10 users (59%) believe EMRs need a complete overhaul, according to a 2018 Stanford Medicine survey.

A JAIMA study from the same year shows much of care providers’ EMR dissatisfaction begins and is heightened during implementation.

It doesn’t stop with providers though. The in...

April 24, 2019

Over the past six months we have all been introduced to PDGM.  Sure, you’re tired of hearing about it--but what are you doing about it?  

The industry as a whole is trying to teach everyone the pros and cons, but the real question you need to ask your yourself is: Do you have a concrete plan developed and underway specific to your agency? What adjustm...

April 23, 2019

Details: April 19th, CMS released the proposed fiscal year (FY) 2020 payment update for hospice agencies. This proposed rule updates the payment rates, wage index and cap amounts. It also updates hospice quality reporting requirements. Please don’t just read the headline. The major change is in the details and will not provide a 2.7% increase to the major...

January 24, 2019

The most common aspirations for the coming year in the US are to get healthier, exercise and to save money, according to a YouGov poll. Most home health agencies have the same goals. They want to get healthier, increase activity and improve margins.

One area I urge home health agency operators to focus on this year is retaining top talent. When y...

December 21, 2018

While the holidays are synonymous with joy and cheer, for the aging population, this time of year can be difficult.  

According to the American Medical Resource Institute, approximately 6 million people over 65 are depressed. For many, feelings of sadness and despondency increase this time of year.

Aging can be trying. The elderly are dealing with a lo...

October 31, 2018

Over the past few months, I have had the unfortunate need to support my family through hospice.

My Grandmother Faye (my paternal grandmother) was admitted to Encompass Hospice of Amarillo. I’m pleased to report, Grandma Faye’s experience with hospice was beyond our expectations. 

With a career in the hospice space, one can become somewhat immune to the hosp...

August 21, 2018

Another summer is coming to an end, and another CMS regulatory change is looming over us. OASIS-D. I’ve spent the last 14 years scrambling to ensure home health and hospice providers have the resources required to navigate regulatory shifts with as little disruption as possible. That’s also my goal for this OASIS-D transition.

With that in mind, here’s my...

July 23, 2018

I don’t know about you, but I learn best by example. The great news is, I’ve had the pleasure of learning from the best in the business. Whether I worked directly for them, beside them or had a customer relationship with them, I relished in the opportunity to tune into their decision-making processes and learn from each situation.

Here’s what I learned:


June 20, 2018

The Centers for Medicare & Medicaid Services (CMS) and the Medicare Payment Advisory Commission (MedPAC) have been in the news lately with alerts and recommendations surrounding the new proposed rule that would bring back the controversial pre-claim review process for home health Medicare claims. They are looking at the possibilities of the post-claim rev...

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